Can I create one username to pay invoices for multiple companies within our organization?.

The Account Holder Name field on the Banking Information Maintenance tab should be populated with the company name. What do I fill in for Account Holder Name? Should I use my name or my bank name or my company name? We will also provide detailed instructions on how to submit your payment.

Will I receive instruction on how to make my payments?Īfter we have received the completed Authorization Agreement form for Electronic Funds Transfer program for Invoice Payments, we will send you a letter approving your enrollment and confirming your EFT start date.

Yes, you must complete the Authorization Agreement Form to enroll into the EFT program with the California Department of Insurance prior to making payments.

Do I need to complete the Authorization Agreement Form prior to making payments?.

Payment must be originated on our web payer portal at through our Interactive Voice Response (IVR) system at (800) 554-7500, or select Option 0 to reach a Customer Service Representative. We do not accept credit card or ACH Credit transactions for invoice payment.

Only ACH Debit transactions are available. What types of Electronic Funds Transfer (EFT) options are available?.*If this day falls on a Sunday, the banks are closed the following Monday. Please be sure to adjust the submission of your payment accordingly. Thanksgiving Day – November, fourth Thursday.Presidents' Day – February, third Monday.The following holidays are recognized by the Federal Reserve: Payments can be scheduled for any banking day up to 90 days in advance but, if your invoice delinquent date falls on a weekend or holiday (national or state), your payment must have a debit date by the first banking day following the invoice delinquent date. Please be sure to read and understand our late charge policy and FAQ page for information on ensuring timeliness. Payments will not be processed on weekends or holidays. Be sure to review the holidays listed below as these will impact the timing of when your payment will paid.

Pacific Time will not be paid until the second banking day following the date of submission.

Pacific Time. Payments submitted between 3:00 p.m. If you wish to schedule your payment for the next banking day, you must submit your payment before 3:00 p.m. Payments can be submitted any time the system is available but will be paid no sooner than the next banking day. Please visit the Accounts Receivable Section Invoice webpage or Understanding Your Invoice for additional invoice information. Do not combine multiple invoices into one payment. Submit payment for only one invoice at time.Errors may result in unpaid invoices and late payment charges. Please enter this information carefully.The box in the upper right hand corner of your invoice contains all of the information you will need to successfully schedule a payment.Please have your invoice with you when initiating payment.Enter your banking information. The Account Holder Name field on the Banking Information Maintenance tab should be populated with the company name.After you receive your company identification number and security code, log on to to create your user profile.If you have questions regarding the CDI EFT Program, please contact us at (916) 492-3242 or email for EFT Use Creating your profile Company identification number and a temporary Security Code –You will be prompted to change this code when you create your profile.To begin your authorization agreement process, please review the following:Īfter receipt of your completed Authorization Agreement Form, the Accounts Receivable Section will respond with the following information for first time users to begin utilizing the EFT payment system: You must first complete and submit an EFT Authorization Agreement Form to the CDI Accounts Receivable Section to participate in this EFT Payment Program. Enrollment to submit payment for invoices is processed separately from enrollment in any of CDI's other EFT programs. Payments for invoices issued by the California Department of Insurance (CDI) may be submitted through our EFT Payments Program. Enrollment in the program is required prior to submitting payment.

Invoice program free